Shipping Policy

Thank you for shopping with us! Below is our shipping policy to ensure a smooth and transparent experience when purchasing vape products from our store.

🚚 Shipping Coverage

We currently ship to the following locations:

[List your countries/regions here — e.g., Malaysia, Singapore, etc.]
Orders to areas with vaping restrictions may be subject to cancellation or additional verification.

⏱️ Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).
Orders placed after 3PM will be processed on the next working day.

🛑 Age Verification

We strictly enforce 18+ age requirement.
By purchasing from us, you confirm that you are legally of age to purchase vape products in your country or region.
We reserve the right to request identification before processing or delivering any order.

🚫 Restricted Shipping Zones

We do not ship to locations where the sale or use of vaping products is prohibited by law. If your order falls under a restricted area, it will be cancelled and fully refunded.

💨 Delivery Issues & Returns

Please ensure your shipping address is accurate. We are not responsible for lost packages due to incorrect addresses.
If your package is lost or damaged in transit, contact us within 48 hours of the expected delivery date for support.
Vape products are non-returnable due to hygiene and regulatory reasons.